Objects with presence
We curate tactile forms, warm materials and quiet silhouettes designed to sit beautifully on shelves, consoles and bedside tables.
Company information
Shantou Yeheng'er Technology Co., Ltd.
Zunvello is owned and operated by Shantou Yeheng'er Technology Co., Ltd. We are the responsible business entity for this store and your customer support contact.
We create a calm, considered shopping experience for sculptural home objects, seasonal pieces and small details that bring atmosphere to everyday spaces. Every order is supported by a real customer care team.
- Customer care
- service@zunvello.com
- Phone
- +86 754 3886 8866
- Registered office
- Room 2202-1, Building 5, Yujing Bay (Phase 1), No. 15 Taixing Road, Shantou, Guangdong, China
Here when you need us
Reach us for product questions, order updates, delivery support, returns or any other help before and after your purchase.
A thoughtful reply
Our support team responds within 1–2 business days, Monday through Friday. We aim to make every exchange clear, helpful and personal.
Shipping Policy
Shipping Policy
Orders are typically processed within 1鈥? business days after payment is confirmed.
Estimated delivery
For US orders, estimated delivery is 7鈥?2 business days after dispatch. Delivery estimates for other destinations are shown at checkout and may vary by destination, carrier and seasonal volume.
Shipping fees
Shipping costs are calculated at checkout based on the destination and selected shipping method.
Fulfillment origin
Orders may be fulfilled from our own or partner facilities depending on inventory availability and delivery destination. We do not promise local fulfillment unless the checkout shipping option states it.
Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information. Please allow up to 48 hours for the first carrier scan.
Delays or lost packages
If tracking has not updated for 10 business days or your package appears lost, contact service@zunvello.com with your order number. We will investigate with the carrier and help arrange an appropriate solution.
Questions: service@zunvello.com 路 0754-38868866.