Objects with presence
We curate tactile forms, warm materials and quiet silhouettes designed to sit beautifully on shelves, consoles and bedside tables.
Company information
Shantou Yeheng'er Technology Co., Ltd.
Zunvello is owned and operated by Shantou Yeheng'er Technology Co., Ltd. We are the responsible business entity for this store and your customer support contact.
We create a calm, considered shopping experience for sculptural home objects, seasonal pieces and small details that bring atmosphere to everyday spaces. Every order is supported by a real customer care team.
- Customer care
- service@zunvello.com
- Phone
- +86 754 3886 8866
- Registered office
- Room 2202-1, Building 5, Yujing Bay (Phase 1), No. 15 Taixing Road, Shantou, Guangdong, China
Here when you need us
Reach us for product questions, order updates, delivery support, returns or any other help before and after your purchase.
A thoughtful reply
Our support team responds within 1–2 business days, Monday through Friday. We aim to make every exchange clear, helpful and personal.
FAQ
Frequently Asked Questions
When will my order be processed?
Orders are typically processed within 1鈥? business days after payment is confirmed.
How long does delivery take?
For US orders, estimated delivery is 7鈥?2 business days after dispatch. Delivery estimates for other destinations are shown at checkout.
How can I track my order?
Once your order ships, we email a shipping confirmation with tracking information. If you do not receive tracking details, contact service@zunvello.com.
What is your return window?
Eligible items may be returned within 30 calendar days after delivery. Please review our Return and Refund Policy for eligibility and instructions.
What payment methods do you accept?
Available payment methods are shown securely at checkout and may vary by destination.
How should I care for my object?
Use a soft, dry cloth and keep decorative objects away from prolonged moisture, direct heat and harsh cleaning products. Follow any care notes included with your order.